Refund and Cancellation Policy
The below given information is required to have a look before using your account. The information will tell you about the Refund and Cancellation Policies.
A7host offers an any-time money back guarantee where customers will receive a complete refund*. If they cancel their Hosting services within 30 days of registration. If however the customer cancels after the 30-day period, he or she will receive a refund for the unused months of his or her currently billing term after deducting a refund charge. The refund charge will be equal to $10.00 or the refund amount itself, whichever is less. Refunds would not be made to customers who violate our AUP. Refund is permitted in following type of payments:
1. PayPal Payments: Any form of PayPal payment. PayPal may charge a small refund fee.
To get a refund under this scheme, simply fill out the Cancellation Form before 30 days of signing up.
a. Partial refund of Hosting fee is permitted till time limit imposed by payment gateways. This is generally 3 months to 4 months. No refunds can be made beyond this period.
b. *In case of WinVPS customers, a $10.00 Setup fee will be deducted from the monthly fee paid.
c. No refunds are possible for domain registration charges or of domain redemption fee.